Unfortunately, we do not offer refunds or exchanges. Please be aware, upon submitting your order, all sales are final. The full details of our refunds & cancellations policy can be found on our FAQ page.
We strongly suggest arranging a free Measurement appointment with our consultants prior to ordering, to allow them to assist you with finding the best matching nearest standard size.
If it's not possible for you to attend, please get in touch and we will advise the best that we can and guide you through the 'How to Measure Sheet' if required.
We are proud of our products and do not compromise on quality. If something is faulty, we want to know about it so we can go back to the manufacturers.
In the unlikely event you experience a fault with one of our dresses please contact us as soon as possible.
